General Everleap DNS server information

Overview

If you are using a domain name that you registered somewhere else, you need to point that domain at Everleap's name servers before your site and email will work. You do this at your domain registrar, not in the Everleap Control Panel.

If Everleap registered a new domain name for you when your account was set up, no name server changes are necessary. It already points at us.

Everleap name servers

Name server
ns1.everleap.com
ns2.everleap.com
ns3.everleap.com

Enter all three. There is no fourth name server.

Steps

  1. Log in to your domain registrar's website. This is the company you bought the domain name from.
  2. Find the name server settings for your domain. Registrars label this differently, commonly Name Servers, DNS or Nameservers.
  3. Replace the existing name servers with the three Everleap name servers listed above.
  4. Save the change.

Registrars publish name server changes on their own schedule, and DNS resolvers around the internet keep using the previous values until the old records expire from their cache. Until that finishes, some visitors may still reach your old host.

Verify It Worked

Once the change has been published you can check it yourself. On Windows, open Command Prompt and run:

nslookup -type=ns yourdomain.com

The answer should list ns1.everleap.com, ns2.everleap.com and ns3.everleap.com. If it still lists your previous host's name servers, the change has not finished publishing yet.

Managing your DNS records at Everleap

Once your domain points at Everleap's name servers, the individual DNS records are managed in the Control Panel.

  1. Log in to the Everleap Control Panel at cp.everleap.com.
  2. From the top menu click Shared Sites.
  3. On the Shared Cloud Sites Overview page, click Manage next to the applicable site.
  4. On the Site Overview page, click the DNS tab.

The DNS tab lists every domain associated with the site that has DNS records, and whether each one is the Primary Domain or a Domain Pointer.

The DNS tab listing the domains associated with the site, each with a Manage DNS Records link
  1. Click Manage DNS Records next to the domain you want to edit.

The record editor is grouped by record type: A Records, CNAME Records, MX Records, TXT Records and Service Records. Each group has its own Add button, and each existing record has Edit and Delete links.

The DNS record editor showing the A, CNAME, MX, TXT and Service record sections, each with an Add button, plus the Reset DNS Records panel

Notes

  • Name server changes are made at your registrar. The Everleap Control Panel manages the records inside the zone, not which name servers the domain uses.
  • Adding an A record asks for an optional subdomain, an IP Address and a TTL. The TTL defaults to 3600.
  • The Reset DNS Records option at the bottom of the record editor sets your domain and mail records back to Everleap's default settings and deletes any custom record changes you have made. Use it only if you want to start over.

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